TheKitchenTable Terms & Conditions

Effective Date: July 29, 2024

Welcome to TheKitchenTable! These Terms & Conditions (Terms“) govern your use of our website (the “Website“) and mobile application (the “App“) (collectively, the “Platform“) and the services offered by TheKitchenTable (the “Services“). By accessing or using the Platform or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Platform or Services.

1. Definitions

• Chef: A person who offers their culinary services through TheKitchenTable platform.
• Client: A person who books a Chef through TheKitchenTable platform.
• Booking: A confirmed reservation for a Chef‘s services made by a Client through the Platform.
• Service Fee: A fee charged by TheKitchenTable to Clients for facilitating Bookings.

2. User Roles and Responsibilities

2.1 Chefs

• Qualifications: Chefs must be at least 18 years old, possess any necessary licenses or permits required in their jurisdiction, and meet TheKitchenTable‘s quality and safety standards.
• Profile and Availability: Chefs are responsible for creating and maintaining an accurate profile on the Platform, including their qualifications, experience, menus, pricing, and availability.
• Communication and Performance: Chefs are responsible for communicating effectively with Clients, arriving on time for Bookings, and providing professional and high-quality services.
• Hygiene and Safety: Chefs must comply with all applicable health and safety regulations and maintain a clean and hygienic workspace.
• Payment: Chefs will receive payment for Bookings, minus the Service Fee, through TheKitchenTable‘s payment system.

2.2 Clients

• Booking and Payment: Clients are responsible for accurately describing their needs and expectations when making a Booking. Clients must pay for Bookings through TheKitchenTable‘s secure payment system.
• Communication and Conduct: Clients are responsible for communicating respectfully with Chefs and providing a safe and appropriate workspace for the Chef to perform their services.
• Cancellations: Clients can cancel Bookings with appropriate notice as outlined in TheKitchenTable‘s cancellation policy. Cancellation fees may apply.
• Reviews and Feedback: Clients are encouraged to leave honest reviews and feedback about their experience with Chefs.

3. TheKitchenTable‘s Role

• Platform and Services: TheKitchenTable provides a platform to connect Chefs with Clients and facilitate Bookings.
• Screening and Verification: TheKitchenTable may screen Chefs based on qualifications and conduct background checks. However, we cannot guarantee the suitability of any Chef.
• Payment Processing: TheKitchenTable securely processes payments between Clients and Chefs and deducts a Service Fee from each Booking.
• Dispute Resolution: TheKitchenTable will attempt to mediate any disputes between Clients and Chefs. However, we are not responsible for the outcome of such disputes.
• Content and Reviews: TheKitchenTable reserves the right to remove any content or reviews that violate these Terms or are deemed inappropriate.

4. Disclaimers and Limitations of Liability

• Service Provision: TheKitchenTable does not provide culinary services itself. We are a platform that connects Clients with Chefs.
• No Guarantees: TheKitchenTable does not guarantee the quality, safety, or outcome of the services provided by Chefs. Clients are responsible for conducting their own due diligence when choosing a Chef.
• Liability: To the fullest extent permitted by law, TheKitchenTable is not liable for any damages arising from the interaction between Clients and Chefs, including property damage, personal injury, or foodborne illness.

5. User Content

• License Grant: By submitting content (including profiles, menus, photos, and reviews) to the Platform, you grant TheKitchenTable a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute your content in connection with the Platform and Services.
• Responsibility: You are responsible for the accuracy and completeness of your content. You represent and warrant that you have all necessary rights and permissions to submit your content to the Platform.
• Prohibited Content: You agree not to submit content that is unlawful, infringing, defamatory, obscene, or otherwise objectionable.

6. Termination

• TheKitchenTable‘s Right: TheKitchenTable may terminate your access to the Platform and Services at any time, for any reason, with or without notice.
• User‘s Right: You may terminate your access to the Platform and Services at any time.

7. Governing Law

These Terms will be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of laws provisions.

8. Dispute Resolution

Any dispute arising out of or relating to these Terms will be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be held in [Your City, State].

9. Changes to the Terms

TheKitchenTable may revise these Terms at any time by posting the revised Terms on the Platform. You are responsible for checking the Terms periodically for any changes.

10. Intellectual Property

All content and materials on TheKitchenTable, including text, graphics, logos, and software, are the property of TheKitchenTable or its licensors and are protected by intellectual property laws. You may not use any content without our prior written permission.

11. Indemnification

You agree to indemnify and hold harmless TheKitchenTable, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with:

• Your access to or use of the Services.
• Your violation of these Terms.
• Your violation of any third-party rights.

12. User Conduct

Users agree to use the Services responsibly and in compliance with all applicable laws. You agree not to:

• Use the Services for any unlawful purpose.
• Harass, threaten, or abuse others.
• Interfere with or disrupt the Services or servers.
• Post or transmit any harmful or offensive content.

13. Chef Responsibilities

• Quality Service: Chefs using TheKitchenTable agree to provide high-quality service and adhere to health and safety standards. Chefs must comply with all local regulations and obtain necessary licenses and insurance.
• Professional Conduct: Chefs agree to treat Clients with respect and professionalism and comply with all TheKitchenTable policies and procedures.

14. Limitation of Liability

To the fullest extent permitted by law, TheKitchenTable shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use the Services.
• Any conduct or content of any third party on the Services.
• Unauthorized access, use, or alteration of your transmissions or content.

15. Miscellaneous

These Terms constitute the entire agreement between you and TheKitchenTable regarding the use of the Services, superseding any prior agreements between you and TheKitchenTable. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

If you have any questions about these Terms, please contact us at tkteats@hotmail.com.

TheKitchenTable Privacy Policy

Effective Date: September 1, 2024

This Privacy Policy (“Policy“) describes how TheKitchenTable collects, uses, and shares personal information when you use our platform. By accessing or using our platform, you agree to the terms of this Policy.

1. Information We Collect

We collect personal information from users of our platform, including:

• Contact Information: Name, email address, phone number, and physical address.
• Profile Information: For chefs, this includes information about your qualifications, experience, and services offered.
• Transaction Information: Details of bookings and payments made through our platform.
• Usage Information: Information about how you use our platform, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To facilitate bookings and payments, and to communicate with you about your bookings.
• Improving Our Platform: To analyze usage and improve the functionality and user experience of our platform.
• Marketing: To send you promotional materials and updates about our services, with your consent.
• Legal Compliance: To comply with legal obligations and respond to legal requests.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services.
• Legal Requirements: We may disclose your information to comply with applicable laws or respond to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, we may transfer your information to the new owner.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your personal information, and to withdraw your consent at any time.

6. Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the new policy on our platform and updating the effective date.

8. Children‘s Privacy

Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13, and if we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. International Data Transfers

If you are accessing our platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. By using our platform, you consent to the transfer of your information to the United States.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at tkteats@hotmail.com.